Citing a survey by Corel, the CDW white paper “Optimize Your Collaboration Environment” notes that 64% of employees say they lose at least three hours of productivity a week due to poor collaboration ...

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The City of Baltimore is refining an artificial intelligence tool that helps prioritize vacant buildings for emergency demolition, specifically working to better recognize roof damage. Using ...

Agencies are turning successful experiments into sustainable services through stronger governance, funding, workforce ...

For years, critical infrastructure cybersecurity conversations have focused on familiar threats: ransomware, phishing attacks and account compromises. Those risks remain very real, but the ...

Eliminating workplace friction helps state and local agencies accelerate innovation while empowering government workers.

The association’s annual list of priorities places artificial intelligence first and also includes cybersecurity, budget pressures, modernization and digital services. State CIOs are elevating ...

For years, state and local governments approached cybersecurity by trying to defend a perimeter: Keep the bad actors out, trust what’s inside and secure the network accordingly. That model no longer ...

Carlos Soto is an award-winning reviewer and journalist with 20 years of experience covering technology and business within various sectors and industries. A government content management program ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Generative artificial intelligence (GenAI) can power chatbots and ...